Why OutSec Medical?
OutSec Medical is the UK’s trusted provider of secure, specialist medical transcription and documentation support. With decades of experience supporting healthcare professionals, we help busy clinicians, practices and medico-legal experts save time, reduce administrative burden and improve workflow efficiency, without compromising on quality or confidentiality.
Our core focus is to deliver fast, accurate and GDPR-compliant transcription services tailored specifically for the needs of the medical sector. Whether you’re dictating clinical notes, expert witness reports, discharge summaries or referral letters, our team of highly experienced transcriptionists ensures every transcript is meticulously checked, precisely formatted and delivered within your agreed timeframe.
We combine human expertise with secure digital tools, including our free OutSec Speak App and dedicated FileManager workflow, so you can record and upload dictations from anywhere and receive polished transcripts seamlessly, either as Word documents or directly into your chosen practice or case management system.
Our services are built on strong principles of confidentiality, reliability and flexibility. We operate fully within GDPR and NHS data protection standards, offering pay-as-you-go solutions with no contracts or minimum spend, scalable support during busy periods, and guaranteed turnaround times.
At OutSec Medical, we understand that accurate clinical documentation is essential to patient care, legal compliance and effective practice management. Our mission is to help healthcare professionals focus on what matters most, caring for patients, by taking the paperwork off their hands with precision, professionalism and peace of mind.
Our Values
At OutSec Medical, our mission is to support healthcare professionals by removing the burden of documentation, allowing them to focus on what truly matters: patient care.
We are guided by five core principles:
-
Accuracy: Every transcript is handled by a specialist typist with sector-specific expertise.
-
Confidentiality: We maintain the highest standards of GDPR compliance and data protection.
-
Reliability: Consistent turnaround times ensure your reports are ready when you need them.
-
Integrity: Transparency and trust are central to every client relationship.
-
Innovation: We continually refine our digital tools and processes to deliver smarter, faster transcription solutions.
Our Team
Behind every transcript is a dedicated professional.
Our typists, editors, and account managers form a team built on expertise, consistency, and care.
-
Specialist Typists: Experienced across all clinical disciplines, medico-legal and veterinary medicine.
-
Account Managers: Your dedicated point of contact ensures your needs are met quickly and efficiently.
-
Technical Support: Our in-house team maintains the OutSec Speak platform, ensuring a seamless and secure experience.
Together, we combine industry knowledge with cutting-edge technology to deliver a service that is both personal and dependable.
Vanessa French
Managing Director
For over 20 years, I have led innovation in digital dictation and transcription, growing The OutSec Group Ltd from a one-woman business into a trusted partner for professionals across the medical, legal, property, media, and veterinary sectors.
Under my leadership, OutSec has expanded to include Crystal Clara*, a remote PA service offering reliable, confidential, and efficient support for busy professionals.
My vision is clear: deliver accuracy, security, and exceptional client care - so clients can focus on what matters most while OutSec handles the rest.
Louise Pienaar
Head of Clinical and Medico-legal Expert Witness Transcriptions
I lead a skilled team delivering accurate, secure, and confidential documentation for healthcare, veterinary, and medico-legal professionals. My focus is simple: help clinicians save time and maintain precision in every report.
I also support the integration of Crystal Clara*, OutSec’s remote PA service, ensuring practitioners enjoy seamless, efficient administrative support.
Dedicated to excellence and continuous innovation, Louise drives OutSec’s mission to provide fast, reliable, and human-led transcription services built on trust, quality, and confidentiality, impowering professionals across the UK to focus on what matters most: their clients.
