About OutSec Medical
For over 20 years, OutSec Medical has been a trusted partner to healthcare professionals across the UK, delivering professional digital medical transcription services that save practices time and money while improving efficiency and accuracy.
As the medical landscape has evolved—particularly following the challenges of COVID-19 and rising operational costs—many practices have recognised the importance of reducing administrative overheads and outsourcing non-clinical tasks.
Today, outsourced medical transcription has become the preferred solution for healthcare providers of every size. From private consultants to multidisciplinary clinics and medico-legal experts, more professionals are choosing OutSec Medical for our combination of speed, accuracy, and data security.
Our dedicated transcription team are specialists in their respective fields, ensuring every document is precise, compliant, and delivered on time. We provide a fully encrypted, GDPR-compliant workflow through the OutSec Speak app, enabling you to dictate securely from any location.
Work smarter, not harder—choose OutSec Medical and experience the UK’s leading human-only medical transcription solution.
Our Values
At OutSec Medical, our mission is to support healthcare professionals by removing the burden of documentation, allowing them to focus on what truly matters: patient care.
We are guided by five core principles:
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Accuracy: Every transcript is handled by a specialist typist with sector-specific expertise.
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Confidentiality: We maintain the highest standards of GDPR compliance and data protection.
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Reliability: Consistent turnaround times ensure your reports are ready when you need them.
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Integrity: Transparency and trust are central to every client relationship.
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Innovation: We continually refine our digital tools and processes to deliver smarter, faster transcription solutions.
Meet the Team
Behind every transcript is a dedicated professional. Our typists, editors, and account managers form a team built on expertise, consistency, and care.
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Specialist Typists: Experienced across all medical disciplines, from orthopaedics to psychiatry, dentistry, medico-legal and veterinary medicine.
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Account Managers: Your dedicated point of contact ensures your needs are met quickly and efficiently.
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Technical Support: Our in-house team maintains the OutSec Speak platform, ensuring a seamless and secure experience.
Together, we combine industry knowledge with cutting-edge technology to deliver a service that is both personal and dependable.
Vanessa French
Managing Director
For over 20 years, I have led innovation in digital dictation and transcription, growing The OutSec Group Ltd from a one-woman business into a trusted partner for professionals across the medical, legal, property, media, and veterinary sectors.
Under my leadership, OutSec has expanded to include Crystal Clara*, a remote PA service offering reliable, confidential, and efficient support for busy professionals.
My vision is clear: deliver accuracy, security, and exceptional client care - so clients can focus on what matters most while OutSec handles the rest.
Louise Pienaar
Head of Medical Transcriptions
I lead a skilled team delivering accurate, secure, and confidential documentation for healthcare, veterinary, and medico-legal professionals. My focus is simple: help clinicians save time and maintain precision in every report.
I also support the integration of Crystal Clara*, OutSec’s remote PA service, ensuring practitioners enjoy seamless, efficient administrative support.
Dedicated to excellence and continuous innovation, Louise drives OutSec’s mission to provide fast, reliable, and human-led transcription services built on trust, quality, and confidentiality, impowering professionals across the UK to focus on what matters most: their clients.